These Terms and Conditions (“Terms”) govern the use of the website operated by Rack King Australia Pty Ltd (“Rack King,” “we,” “our,” or “us”) at www.rackking.com.au, together with its associated service-specific websites, including www.palletrackingandmore.com.au, www.mezzaninefloorbuilders.com.au
, and www.sydneysteelstairs.com.au (collectively referred to as the “Websites”).
By accessing or using any of these Websites, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, you should refrain from using the Websites.
Rack King is the parent company, and the Websites serve as an informational resource about our products and services. While our sites may provide references to the online store operated at www.gorillatough.com.au
for the purchase of products, all actual transactions are conducted through that external store and are subject to the terms, conditions, and policies set by Gorilla Tough.
These Terms apply solely to the use of Rack King’s Websites and do not override or replace the terms of Gorilla Tough or any other external platform. Users are encouraged to familiarise themselves with the relevant terms and policies of external sites before proceeding with purchases or interactions there.
By accessing, browsing, or using this Website, you agree to comply with and be bound by these Terms and Conditions, as well as any additional guidelines, rules, or disclaimers that may be posted from time to time.
Your continued use of the Website constitutes ongoing acceptance of these Terms. If at any point you do not agree with any part of these Terms, you must immediately discontinue use of the Website.
Rack King Australia Pty Ltd reserves the right to update, revise, or modify these Terms at its sole discretion. Any such changes will take effect once published on the Website. Users are encouraged to review these Terms periodically to remain informed of their rights and obligations. Continued use of the Website after changes have been made will signify acceptance of the updated Terms.
The Website is provided for general informational purposes regarding Rack King Australia Pty Ltd, its products, and its related services. By using the Website, you agree to do so in a responsible manner and only for lawful purposes.
You must not:
Engage in any activity that disrupts, damages, or interferes with the proper functioning of the Website or its associated systems.
Attempt to gain unauthorised access to any portion of the Website, its servers, or networks.
Use the Website to transmit harmful code, malware, or any other content intended to damage or interfere with the operation of software, hardware, or data.
Use the Website to distribute, upload, or publish any unlawful, defamatory, offensive, or otherwise objectionable material.
Misrepresent your identity or affiliation with any person or entity while using the Website.
Rack King reserves the right to suspend, restrict, or terminate access to the Website for any user found to be engaging in prohibited conduct, without prior notice.
The Website is intended primarily for use by individuals and businesses within Australia. Users accessing the Website from outside Australia are responsible for compliance with local laws where applicable.
All content made available on this Website, including but not limited to text, images, graphics, designs, logos, icons, videos, documents, and other materials, is the property of Rack King Australia Pty Ltd unless otherwise expressly stated. This content is protected under applicable copyright, trademark, and intellectual property laws in Australia and internationally.
Users are granted a limited, non-exclusive, and non-transferable licence to access and view the content on the Website for personal or business reference purposes only. This licence does not permit reproduction, distribution, modification, adaptation, republication, or creation of derivative works from the Website’s content without the prior written consent of Rack King Australia Pty Ltd.
The Rack King name, logo, and all related branding are the exclusive property of Rack King Australia Pty Ltd and may not be used, copied, or imitated in any manner without prior authorisation. Any unauthorised use of intellectual property belonging to Rack King may result in legal action.
Third-party trademarks or intellectual property appearing on the Website remain the property of their respective owners and are used for identification purposes only. Their inclusion does not imply endorsement or association unless explicitly stated.
While Rack King Australia Pty Ltd endeavours to ensure that the information provided on this Website is accurate, complete, and up to date, we make no representations or warranties of any kind, whether express or implied, regarding the reliability, accuracy, or availability of the Website or its content.
To the fullest extent permitted by law, Rack King Australia Pty Ltd disclaims all liability for any loss, damage, or expense of any kind arising directly or indirectly from:
The use of, or inability to use, the Website.
Errors, inaccuracies, or omissions in the Website’s content.
Interruptions, delays, or technical issues affecting the availability or performance of the Website.
Any reliance placed on the information contained within the Website for business, financial, or personal decisions.
In no event shall Rack King Australia Pty Ltd, its directors, employees, or agents be held liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.
Users acknowledge that access to and use of the Website is undertaken at their own risk.
The Rack King Australia Pty Ltd Website may reference or redirect users to other websites operated under the Rack King group, including Pallet Racking and More, Mezzanine Floor Builders, and Sydney Steel Stairs. These sub-service websites are owned and operated by Rack King and follow the same Terms and Conditions and Privacy Policy outlined here, although additional provisions may apply depending on their specific use.
In addition, the Website may reference or direct users to the Gorilla Tough online store for the purchase of products. While Rack King provides information about its products across its Websites, all transactions, payments, and associated activities are carried out exclusively through the Gorilla Tough platform.
Rack King Australia Pty Ltd does not control the terms, conditions, or policies of Gorilla Tough or any other external websites. Users are strongly encouraged to review the Terms and Conditions, Privacy Policy, and any other relevant policies of such external websites before engaging in transactions or relying on their services.
Rack King disclaims responsibility for the content, accuracy, and availability of any external website referenced from its own Websites. Access to these external platforms is undertaken at the user’s discretion and risk.
These Terms and Conditions, and any dispute or claim arising out of or in connection with their subject matter, shall be governed by and construed in accordance with the laws of New South Wales, Australia.
By using this Website, you agree that any legal action or proceeding relating to these Terms, or your use of the Website, shall be brought exclusively in the courts of New South Wales. You further consent to the jurisdiction of those courts and waive any objection to proceedings being conducted in those courts on the grounds of inconvenient forum or any similar basis.
Nothing in these Terms shall prevent Rack King Australia Pty Ltd from seeking injunctive or equitable relief in any jurisdiction where such action is deemed necessary to protect its rights or enforce these Terms.
If you have any questions, concerns, or requests relating to these Terms and Conditions, you are encouraged to contact Rack King Australia Pty Ltd directly. Clear communication ensures that any issues can be addressed promptly and appropriately.
Business Name: Rack King Australia Pty Ltd
Address: 1/11 Moorlands Road, Ingleburn, NSW 2565, Australia
Email: info@rackking.com.au
Rack King endeavours to respond to genuine inquiries within a reasonable timeframe. Please note that while we make every effort to provide timely assistance, we cannot guarantee immediate resolution, particularly where matters require further investigation or legal consideration.
Big things are stacking up… stay tuned!
